Privacy Policy

Registration and Transactions

We collect information that you provide during subscription or registration, such as:

• Name, gender, marital status, religion, age, and contact details
• Frequent flyer number and banking details
• Transaction history (excluding banking details) and e-commerce activities
• Usernames, passwords, email addresses, and other security-related information
• Data created by you or third parties stored on our servers, such as images and documents
• Public domain data or information received from third parties, including social media channels
• Details about other travelers for whom you make bookings
• Visa-related information like copies of passports and bank statements
• Information required for international bookings, such as PAN or passport details
• Government identification copies for contactless hotel check-ins
• Covid-19 vaccination status and certificates for specific services

We use this information for lawful purposes, including to offer and deliver our products and services, fulfill legal obligations, and enhance user experience. We may share necessary details with end service providers or third parties to facilitate your bookings, ensuring sensitive information is redacted when required.

Booking Services

We share names, addresses, phone numbers, and age details with relevant service providers, such as airlines, hotels, and bus services, to complete your reservations.

Promotional Offers

We use mobile numbers and email addresses to send promotional offers. You can opt-out of these communications at any time.

Member Registration

Information collected during registration helps us:

• Recognize users
• Complete travel reservations
• Provide customer service
• Address specific needs
• Improve our products and services
• Confirm new member registrations and subsequent bookings

Surveys

We conduct surveys and may invite you to participate. Participation is optional, and your identity remains anonymous unless stated otherwise.

Safeguarding Sensitive Information

Sensitive information like credit/debit card and net banking details are primarily collected by payment gateways and banks. If stored on our website, it remains secure unless inadvertently shared by you while browsing.

Cookies

We use cookies to personalize your experience on our website and enhance our advertisements. Cookies store small pieces of information on your browser to provide better services and ease of access. Third-party advertisers may also place cookies to track the effectiveness of ads.

Session Data Logging

We automatically log session data, including your IP address, operating system, browser software, and activities on our site. This data helps us understand user behavior and improve our systems without identifying individual visitors.

User-Generated Content

You may post reviews, ratings, and participate in polls on our platform. This participation is optional, and such content may be visible on other travel-related platforms, making your profile accessible to others.

Sharing Your Personal Information

Service Providers and Suppliers

We share your information with service providers like airlines, hotels, and bus services to fulfill your bookings. These providers use the information solely to deliver the requested services.

Affiliate Companies

We may share your information with affiliate or associated entities under controlled and secure conditions to provide additional products or services and address your queries.

Business Partners and Third-Party Vendors

We might share filtered personal information with corporate affiliates or business partners offering complementary products or services to enhance your travel experience. If you opt to use these services, their privacy policies will apply.

Disclosure of Information

We may disclose your personal information under the following circumstances:

• As required by law, regulatory authorities, or legal processes
• To conduct our business operations
• For regulatory, internal compliance, and audit purposes
• To secure our systems
• To enforce or protect our rights or properties

Protection of Personal Information

All payments on our website are secured, and we implement stringent security measures to protect your information from loss, misuse, and unauthorized access. Once in our possession, we adhere to strict security guidelines.

Withdrawal of Consent

You may withdraw your consent to share personal information or decline permissions on our website at any time. However, doing so may limit your access to certain products and services offered by FHCdeals.com.

You have the right to access, correct, or delete your personal information directly through your user account on FHCdeals.com, except for mandatory fields. For any questions or concerns regarding this Privacy Policy, please contact us at [email protected].